7 Key UX Topics that Every Manager Should Understand

The new entrant into UX in an established business often has a tough time of things. People understand what UX stands for (some of the time at least), they may even have an idea of why it is important but they often have no real understanding of what is required to achieve a good UX. This lack of understanding and particularly from management; leads to conflict with the UX team. This can be avoided, or at least made less painful, if all managers were to understand these 7 critical UX ideas. User Research is Not OptionalProduct managers, customer service managers, marketing managers, development managers, etc. can all feel somewhat threatened when the new UX guy on the block starts talking... https://goo.gl/hYDEHJ