How to Develop an Empathic Approach in Design Thinking

Empathy requires us to put aside our learning, culture, knowledge, opinions, and worldview purposefully in order to understand other peoples’ experiences of things deeply and meaningfully. It requires a strong sense of imagination for us to be able to see through another person’s eyes. It requires humility so we can seek to abandon our preconceived ideas and biases. It requires that we have a heightened awareness of other peoples’ needs, wants, motivations and goals. Let’s go through the traits an empathic observer should possess—and some methods you can use to gain a deep understanding of the people for whom you are designing. Empathy is an innate quality in all people. Still, sometimes, b... https://goo.gl/hYDEHJ